SCT Logo Call 800-620-1301
ProductsServicesCustomersTraining & SupportNewsAbout Us
Home      
Service Management Software
Service Management Software
ServiceCentral provides hosted reverse logistics and service management software solutions to streamline workflows and track products through the entire service chain (RMA and returns management, triage, service management, repair management, quality assurance and warranty claims).
Filed Service
For work force management and field service operations, ServiceManager™ provides much more than scheduling your technicians to arrive onsite and on time. ServiceManager™ software is an advanced suite of tools that account for the entire service experience across your company.
Get More Information
Return & Repair
Return & Repair™ modules manage and track the flow of your products from receipt, through the entire repair process, to their shipment back to your customer. Return & Repair™ is streamlined for tracking products through your service chain process.
Get More Information
WarrantyManager™
Eliminate manual warranty processes by collecting required information at the time of repair and automatically generate claim forms -- paper or electronic. WarrantyManager™ optimizes submittal levels by capturing and increasing warranty revenue.
Get More Information
DigitalService
DigitalService™ is a complete solution for product support in the Digital Home. It includes technology for the installation, monitoring and support of Smart products and services.
Get More Information
Who would benefit from ServiceCentral
Our service management software suite includes modules for use in repair depots, authorized service centers, service counters, retail stores, call centers, and online channels; you select the feature sets specific to your particular business model and unique needs.
ServiceCentral Value Proposition
Our service management software gives you the intelligence needed to maximize the revenue from your current business, make strategic cost-benefit decisions, and expand your company. Increase your profit margin by eliminating inefficiencies, reducing operations costs and improving customer relations. We enable you to make money and save money.

ServiceCentral Enterprise

System Diagram
Click for a larger image

 

Products  Services  Customers  Training & Support  News  Demos  Privacy  Legal  Contact

© 2008 ServiceCentral Technologies, Inc.