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    ServiceCentral Software
    The complete service & repair chain solution
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    Software with the flexibility to change with your business
    Software that enables your business to grow
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    Maximize the profit stream of your service or repair organization

Service Management Software

ServiceCentral provides web-based reverse logistics and service management software solutions that enable businesses to streamline workflows and track product returns, , warranty, service, repairs & parts through the entire post-sales service chain.  Our hosted and in-house installation options are scaled to serve businesses of all sizes. 
 

• Service Management
• Repair Management
• Work Order Management
• RMA/Returns Management
• Warranty Claims Management
• Refurbishment Management
• Parts Management/Inventory
• Loaner/Exchange Management
• Triage/Quality Assurance
• Receiving/Shipping
• Business Intelligence/Reporting
• Reverse Logistics Support

• Service Providers/Carriers
• Repair/Refurbish Depots
• Authorized Service Centers
• Manufacturers
• Retail Service Counters
• Online/Self-Service
• Call Centers

• Wireless/Cellular
• Consumer Electronics
• High-Tech
• Cable/MSO
• Telecom
• Any business with after-sales
  product service/repair

Service Management Software Features

  • Customizable User Interface
  • Unlimited Workflows and Custom Fields
  • Robust Configuration and Administration Tools
  • Customizable Data Validations 
  • Complete control over System Security Levels
  • Dashboard and Ad Hoc Reports
  • Web-based Deployments
  • Integrated & Custom Solutions

ServiceCentral Value Proposition

Our service management software provides you business intelligence to maximize revenue and make strategic cost-benefit decisions.  Our flexible, configurable, and scalable solutions support business process change and growth with low cost of ownership.  Increase your profit margin and customer loyalty by eliminating inefficiencies and improving customer relations.
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Quick Links

ServiceCentral

2100 Powers Ferry Road
Suite 400
Atlanta, GA 30339
404-870-7070

Contact Us for:

 - More information
 - A product demo
 - Consulting services
 - An ROI analysis


View our
Product Brochure

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