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For work force management and field service operations, ServiceManager™ provides
much more than scheduling your technicians to arrive onsite and on time. ServiceManager™
software is an advanced suite of tools that account for the entire service experience
across your company.
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Return & Repair™ modules manage and track the flow of your products from
receipt, through the entire repair process, to their shipment back to your customer.
Return & Repair™ is streamlined for tracking products through your service
chain process.
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Eliminate manual warranty processes by collecting required information at the time
of repair and automatically generate claim forms -- paper or electronic. WarrantyManager™
optimizes submittal levels by capturing and increasing warranty revenue.
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DigitalService™ is a complete solution for product support in the Digital
Home. It includes technology for the installation, monitoring and support of Smart
products and services.
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