ServiceManager™

  1. Dispatch Screen Overview
    The Dispatch Screen serves as the main dashboard for both dispatchers and managers.
  2. Create Work Order
    Create a WO in just a few clicks.
  3. Schedule a Work Order
    Schedule and reassign work orders.  Also use our suggestive scheduling tool.
  4. Customer Information
    Customer Record information.
  5. Automatic Paging
    Automatically send an SMS to a customer, tech, or manager when an action occurs in the system.
  6. User Definable Fields
    Create your own custom fields in seconds.
  7. Mapping
    Use MapPoint or MapQuest to assist techs in routing.
  8. Reporting
    The reporting console for historical and current Work Orders.
  9. Reference Tables
    Reference tables allow system administrators to customize the system with no coding.
  10. Technician Web Access Overview
    Introduction to the web-based access tool for techs.
  11. Technician Web Access Details
    Description of the tools available to techs from the web.
  12. Customer Web Access
    Allows customer to both check on and create work orders on your website.

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