ServiceCentral provides web-based reverse logistics and service management software solutions that enable businesses to streamline workflows and track product returns, warranty, service, repairs & parts through the entire post sales service chain. The software suite is for use anywhere service and repair activities occur including repair depots, authorized service centers, service counters, retail stores, call centers, and online channels. Established in 1991, ServiceCentral has spent over 20 years acquiring deep, practical knowledge of the unique requirements and challenges facing the after-sales service and repair of product in the Telecom, Cellular/Wireless, Cable/MSO and Consumer Electronics Industries. ServiceCentral is a private company headquartered in Atlanta, Georgia, USA, with distributors in Europe, Latin America and Asia Pacific.