February 15, 2022
4 Tips for Better RMA Operations: Warranty & Insurance Claims
Keeping the customers happy and the overhead low is Warranty and Insurance 101. Unfortunately, achieving...
February 10, 2022
5 Signs You Should Revamp Your RMA Software in 2022
There’s nothing quite like smooth operating logistics software. Of course, perfect applications don’t exist. But...
December 8, 2021
6 Ways a Holistic Third-Party System Can Improve Your Return Processes
It used to be that reverse logistics operations relied solely on wired telephones, DOS computers,...
March 31, 2021
G2: A new solution evolves from a tradition of reverse logistics excellence
How do you reinvent reverse logistics? Find the man who coined the term, build a team of leaders from his 123 year-old company, partner with innovative technology companies, develop a solution that adapts to each unique customer, and focus on sustainability, not liquidation. At least, that’s how G2 is doing it.
October 27, 2020
ServiceCentral Announces Completion of SOC 2 Compliance
From ServiceCentral CTO Jeff Foster: Every company that stores sensitive data has a responsibility to its customers to take every measure to secure their information, prevent data theft, and implement controls.
August 26, 2020
Company Rolls Out RepairQ to Improve Customer Experience
HARTLAND, Wis., Aug. 24, 2020 -- For customers at Batteries Plus Bulbs' more than 700...
June 8, 2020
COVID-19 Customer Notice
While the health and well-being of our customers, employees, and communities is our top priority...
March 28, 2016
Repair Depot Management with ServiceCentral (Infographic)
Software Solutions for Repair Service Businesses Click Image for Full Resolution ServiceCentral’s Repair Order Tracking Process...
February 26, 2016
Group Segmentation Capabilities of ServiceCentral’s Service Management Software Suite
One of the most significant features of Cloud Computing is the ability to operate specific...