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Live updates after 1.7.0

Invoice Beta Revisions:

  • Invoice View & Print ®“ misc styling updates
  • Invoice View & Print ®“ add tax id
  • Invoice Email ®“ attach Invoice PDF instead of excel
  • Invoice Creation ®“ find tickets by date created or date status updated
  • Invoice Items ®“ add additional columns (customer, claim number)
Features:
  • Purchase Order Item List ®“ added “Pending Quantity® column which shows qty of items pending receipt on open purchase orders
  • Productivity Reports ®“ add ticket status filter
  • Permission Customizations ®“ added more specificity to inventory and report permissions so that actions are more customize-able
Bugfixes:
  • Check whether inventory item is editable ®“ fix date comparison
  • Purchase Order ®“ recover from save errors without losing form data
  • Ticket item tax calculation fix ®“ bundled items taxed on cost basis, where inventory accounting method is average cost
  • Ticket Item price error ®“ prevent null price
  • Dashboard Admin ®“ fix issue with showing data for all locations in aggregate
  • Inventory Item edit-ability ®“ fix date comparison that determines when an item in a terminal status is editable in some contexts
  • Ticket Invoice ®“ warranty/disclaimer display fix so that it responds to the appropriate print settings.
  • Serial number validation ®“ some quirks related to serial number validation have been resolved.
  • Announcement Emails ®“ email creation for announcements would fail in some scenarios, but this should no longer be a problem.
  • Announcement List ®“ sort descending by creation date
  • Location based permissions for tickets and purchase orders ®“ fixed some loopholes where managers could view tickets/pos at other locations.
  • Tradein Ticket ®“ attempting to add second device before hitting “continue® clears out the form on the first device <= FIXED

Al Seidl

Al Seidl

Al is responsible for ServiceCentral’s data center architecture and technology platforms, as well as implementation for our enterprise and global customers. Al is an information systems professional with over 30 years of experience.