Software to Authorize, Perform, and Track Services on Any Product

We connect consumers, products, and services around the world.

With a suite of creative software powered by ServiceCentral, Fortune 50 OEMs, global insurance companies, regional depots, and local repair shops alike, are working to improve after-sale service for millions of products and consumers each year.

The Automation and Workflow Platform Built to Manage Service Operations

ServiceManager is a process management software combining powerful automation, logic, and workflows with customer, product, and inventory management. 3PLs, depots, and manufacturers trust ServiceManager to optimize and scale their after-sales service operations beyond what their ERP can support.

A Platform to Connect Your Consumers with Independent Service Providers

ServiceNetwork™ is a platform that helps connect independent service providers with authorizers (like OEMs and insurance companies) to deliver product services to consumers on their behalf. Connect and manage your own partners or easily add one of thousands of our partners around the globe!

The Most Trusted Software to Manage Your Repair Shops

RepairQ® is the most trusted end-to-end, point-of-sale and management software designed specifically for repair shops. Attract business online, streamline check-ins, manage repair tickets, sell anything, and track customer history; all in one, complete platform.

We know the service business and can help improve yours.

woman happily working on after-sales services on her desktop

For Product Service Authorizers

ServiceCentral helps organizations responsible for product after-sales services. Our clients include carriers, manufacturers, insurance companies, and many others authorizing services to be performed.

Automotive Mechanic using the ServiceManager on a desktop computer

For Service Providers

Our solutions are trusted by 3PLs, depots, repair shops and similar businesses providing services for products whether in or out-of-warranty, on behalf of an insurance provider or manufacturer, or simply direct to a consumer.

We create solutions for brands around the world.

Connect with an industry consultant, discuss your business goals, and learn how ServiceCentral can help transform your service organization.