Better Inventory Management for Service Organizations

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Track customer products, components, and parts throughout your service process.

Managing inventory in depots, repair shops, and other service organizations presents unique problems like tracking customer products and parts compatibility. ServiceCentral®’s service inventory management solutions help empower organizations to track and manage inventory in after-sales service, return, and repair operations, from receipt and consumption, to adjustments, returns, and transfers.

icon illustrating purchased electronics in a retail bag

Improve Inventory Controls

[ultimate_icon_list icon_size=”18″ icon_margin=”18″][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Manage inventory in your repair, refurbish, reclaim, and fulfillment processes[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Create unique order, receipt, transfer, cycle count, and adjustments rules[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Add kitting, lot management, service bulletin, and recall support[/ultimate_icon_list_item][/ultimate_icon_list]
barcode scanner and shipping label icon

Protect Inventory Accuracy

[ultimate_icon_list icon_size=”18″ icon_margin=”18″][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Fill process gaps so inventory records are always up to date[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Improve efficiency and accuracy with inventory process automation[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Add deeper inventory controls to manage shrinkage from loss, theft, or error[/ultimate_icon_list_item][/ultimate_icon_list]
icon illustration showing inventory on shelves

Expand Inventory Visibility

[ultimate_icon_list icon_size=”18″ icon_margin=”18″][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Build confidence that you have the stock levels needed to fulfill customer demand[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Manage real-time inventory across one or many locations including third parties[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Share your inventory transactions with your ERP or WMS[/ultimate_icon_list_item][/ultimate_icon_list]

Check out a live demo to radically improve the way your business manages returns.

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Network Management