Helping Service Providers and Partners Work Together
Manage a Network of Independent Service Providers
Creating a network of service partners to localize offerings and reduce internal costs is a rapidly growing trend. Many TPAs are now seeking to build and manage such networks, however most major ERPs and product claims systems are simply too generic to successfully support a diverse and growing list of partners, service offers, and logistics. For over a decade, ServiceCentral has been supporting OEMs, insurers, 3PLs, and carriers with a single platform that connects those authorizers of service with third-party service providers, providing real-time visibility, consistent processes, data unification, inventory management, adjudication and billing reconciliation, and quality control.
Participating in a Network as a Service Provider
Many service providers, like local service centers, repair shops, repair depots, 3PLs, and returns facilities, thrive through partnerships that drive consistent, referred work to their doors. Winning those partnerships is difficult enough, however managing an authorizer’s standards, ensuring quality, and employing timely reporting are essential to maintaining and growing accounts. ServiceCentral provides service provider partners with solutions to help manage commercial relationships, standard operating procedures, work-in-progress reporting, billing, and reconciliation.