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CouchCon: The WISE Certification

Previous Session | April 15, 2020

Meet the Standard. An Overview of the WISE™ Certification Program for Repair Technicians & Retailers

Who should participate?

Benefits of Attending

Presenters

Michelle James

Jeremy Willis

Marin Galvin

Panelists

Ryan Hicks

Aakshay Kriplani

Sarah Cade

Pedro Ferrer

Ben Warta

Hosted by

Supported by

Matt Zieminski

Moderator

Please join us for the first webinar in the CouchCon Repair Evolutions virtual event series, An Overview of the WISE™ Certification Program for Repair Technicians & Retailers.  During this one hour webinar, you will learn how the wireless industry came together to create standards and repair certifications for device repair. WISE promotes service excellence and helps differentiate quality repair service professionals. Learn how WISE certified technicians and retailers will be recognized in the marketplace for meeting wireless industry standards. Mobile devices are the center of our lives. Consumers seek trusted service providers to repair devices. That’s you.   Wireless repair technicians and retailers  
  • Learn more about the first industry certification created in coordination with repair shops, suppliers, OEMs, insurance providers and carriers
  • Hear from a panel of repair industry experts on the merits of certification and discover why now might be the best time to get certified
  • Discover the quickest path to working with OEMs and starting to take warranty work
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VP, Strategic Industry Programs CTIA
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Founder PFM
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Director, Strategic Industry Programs CTIA
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REVV
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CPR Cell Phone Repair
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Independent Shop Owner
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Smiling Matt
Matt Zieminski is the Director of Partnerships for ServiceCentral and has been in the electronics industry for almost ten years. Outside of work, Matt loves to hike and enjoy the great outdoors of Richmond, California.

Al Seidl

Al Seidl

Al is responsible for ServiceCentral’s data center architecture and technology platforms, as well as implementation for our enterprise and global customers. Al is an information systems professional with over 30 years of experience.