While the health and well-being of our customers, employees, and communities is our top priority during the COVID-19 pandemic, we are taking critical measures to ensure your services continue without interruption. We’ve limited business travel and encouraged employees to leverage technology to hold business meetings whenever possible. ServiceCentral has always embraced a flexible work from […]
Over the past decade, there has been a boom in the reverse logistics industry as companies and solutions have evolved to focus on managing the complex nature of consumer returns. From retail returns, online returns, channel partner returns to bulk returns, the nature of how to handle returns for retailers, OEMs, and distributors is very […]
After attending CES in Las Vegas last week, a show attended by over 150,000 to see the latest and greatest in consumer electronics, I’m struck by how little attention was paid to servicing all of this “stuff®! With rapidly changing technology and CE manufacturers rushing to bring out the next big thing, little attention is […]
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