Category: Community

June 5, 2020

ServiceCentral® Technologies Powers Up The Gift of Music Foundation

ServiceCentral Technologies Inc., an all around business management software company for repair shops, announced that it will be donating its product, RepairQ, to The Gift of Music Foundation.  The Gift of Music Foundation is a non-profit founded in 2015 as a response to the nationwide decline in funding and prioritization of music education. The organization provides musical instruments, [...]

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April 27, 2020

Giving Earth a Fighting Chance Through Repair and Reuse

The Value of Connection During a Crisis While writing this article in April of 2020, the world is facing a health crisis larger than we’ve seen in decades. Connectivity through smart devices, the internet, and social media has accelerated the speed of information and has allowed us to adapt quickly and take drastic action to [...]

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March 18, 2020

COVID-19 Customer Notice

While the health and well-being of our customers, employees, and communities is our top priority during the COVID-19 pandemic, we are taking critical measures to ensure your services continue without interruption. Here are the most important steps we are taking: We’ve limited business travel and encouraged employees to leverage technology to hold business meetings whenever possible. [...]

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December 6, 2019

ServiceCentral® Technologies Powers Up The Gift of Music Foundation

ServiceCentral Technologies Inc., an all around business management software company for repair shops, announced that it will be donating its product, RepairQ, to The Gift of Music Foundation.  The Gift of Music Foundation is a non-profit founded in 2015 as a response to the nationwide decline in funding and prioritization of music education. The organization provides musical instruments, [...]

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October 4, 2019

What About the Boss?

In modern workday culture, everything revolves around pleasing the employee. Work environment policies, company culture, and benefits are all examples of areas that employers are now intentionally focusing on to ensure that their employees feel valued, important, and safe. While it is incredibly important and a positive move to forward our society, we forget that [...]

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April 30, 2019

Differences of Returns and Return Repairs

When viewing completed Repair Tickets, you will see two different return buttons: Return and Return Repair. Each can be used for a specific function. Returns are pretty standard. A customer might buy an accessory that winds up not working for them. The return button would allow you to select items from the original ticket to [...]

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April 8, 2019

How to Prevent Employee Theft

You are a business owner or manager. You want to hire good people to help you run a profitable business. Some people appear to be trustworthy, but later prove to be otherwise. Employee theft is not something you want to think about, but it’s incredibly relevant to running a successful business. Take a look at [...]

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March 2, 2019

ServiceCentral Paying it Forward

Our company has made it a priority to give back to our community over the past year. We are always looking for ways to grow and to affect our local community in a positive, healthy way. In the past our organization has volunteered at the Community Food Bank of Eastern Oklahoma, where individuals or groups can [...]

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November 15, 2018

Social Media Marketing – Fighting the Good Fight

Social media is a beast, an unscrupulous, multi-headed gatekeeper to generations of pseudo-tech-savvy and relatively research-oriented potential customers. Our goal is to help you understand some of the finer intricacies of the social media machine and hopefully create better insights on how to utilize it effectively to gain a closer relationship with potential clients and [...]

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