Previous Session | April 15, 2020 Meet the Standard. An Overview of the WISE™ Certification Program for Repair Technicians & Retailers Who should participate? Benefits of Attending Presenters Michelle James Jeremy Willis Marin Galvin Panelists Ryan Hicks Aakshay Kriplani Sarah Cade Pedro Ferrer Ben Warta Hosted by Supported by Matt Zieminski Moderator Please join us for the […]
Steve Teel While the health and well-being of our customers, employees, and communities is our top priority during the COVID-19 pandemic, we are taking critical measures to ensure your services continue without interruption. Here are the most important steps we are taking: We’ve limited business travel and encouraged employees to leverage technology to hold business meetings […]
What does this functionality accomplish? How do I get started using this? Jared Warren Customer experience begins with a name. Namely, your name. Picture this: someone breaks their phone, drops it in the toilet, or jumps into the pool with it in their pocket, and they need a solution QUICKLY. After a cursory google search, […]
SMB’s Best Practices Devaluing the Data is Key for SMB’s Sign Up with Bluefin and Get a $50 Amazon Gift Card Any company can suffer a data breach, however, smaller businesses have become a hacker’s favorite target. In fact, Bank of America Merchant Services’ third-annual Small Business Payments Spotlight found that 21% of small to medium-sized businesses […]
What does this functionality accomplish? How do I get started using this? There are tons of resources available online on best practices for Zapier and what it’s app connectivity can do for your workflows. Here are a few we liked: Jared Warren Using RepairQ’s powerful webhooks plus Zapier, you can create and schedule data to be […]
Why would I invest so much time and energy in email marketing? Targeting and Messaging: Social Media vs. Email Marketing You have your customers’ information in Mailchimp, now what? Thabiso Ndiraya With the continued reach of social media advertising, business owners tend to overlook the power and effectiveness of email marketing. Many small businesses are […]
Thabiso Ndiraya In modern workday culture, everything revolves around pleasing the employee. Work environment policies, company culture, and benefits are all examples of areas that employers are now intentionally focusing on to ensure that their employees feel valued, important, and safe. While it is incredibly important and a positive move to forward our society, we […]
Appearance Matters Set Proper Expectations Communication is Key Gather Feedback and Engage Travis Hoge Picture this: you park your car and walk up a small phone repair business. The “Open® sign is off, their store hours clearly state they are open 10-7pm, and it’s currently right around 2. You look through the window and don’t […]
A Medium Corporation: Google Declares War on Consumer Electronic Repair Service Centers, by Bradley Penniment Now that you know why your Google Ads are being disapproved, how do you make things right? What should you do as you wait for Google to contact you and set your Ads free? What can RepairQ do to help you? […]
Chipp Shearer When viewing completed Repair Tickets, you will see two different return buttons: Return and Return Repair. Each can be used for a specific function. Returns are pretty standard. A customer might buy an accessory that winds up not working for them. The return button would allow you to select items from the original […]
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