In her own words How long have you owned your business? Who inspired you to go into business? What advice do you have for women entrepreneurs? How do we get more girls involved in technology? What do you think is the most challenging part of being a woman in this business? Tell us about a […]
Category: Events
RepairQ and CTIA Announce Scholarship Award Recipients
2021 WISE Certification Scholarship Recipients Sarah Lorenzen CTIA and RepairQ announced the recipients for the WISE Certification scholarship program launched in November. Three recipients were awarded scholarships based on their responses to essay questions focused on building customer trust, employee mentorship, and community involvement. Single Store Derek Nunes PhoneSmart Sonora, CA Sarah is the Director […]
RepairQ® Takes the Stress out of Inventory Management
Derek Aleman A recurring theme within RepairQ is the idea of combining multiple systems or processes into a single solution. Inventory management can be a time consuming, albeit essential, component of running a repair business. What you do and do not have on hand might be the difference between earning and losing business as well as great […]
RepairQ® Announces WISE™ Certification Scholarship Program
®˜Mobile devices are the center of our lives. Consumers seek trusted cell phone repair providers to fix devices. That’s you.’ Sarah Lorenzen If you’re in the business of cell phone repair, you know the responsibility that comes with the job. The cell phone has become a lifeline for consumers and, when they break, we want […]
ServiceCentral Announces Completion of SOC 2 Compliance
About ServiceCentral Technologies Inc. Sarah Lorenzen ServiceCentral’s RepairQ® joined the ranks of elite SaaS companies in achieving SOC 2 attestation, adding audited confidence to its already solid system of controls and internal processes. The CPA firm Aprio provided the AICPA audit, specifically tailored for service providers that process and store customer data in the cloud. […]
Key Takeaways from CouchCon’s Importance of Leadership
Previous Session | July 9, 2020 Presenters James Schellhorn George Rogers Hosted by Supported by Matt Zieminski Moderator There is no shortage of books, blogs and inspirational material on the topic of leadership. Especially in the business world, leadership is an aspect of day-to-day existence that is often dissected and disseminated through every form of media imaginable. […]
CouchCon: The Importance of Leadership
Previous Session | July 9, 2020 Who should participate? Themes Staying Informed and Updated Feeling Seen and Heard Remaining Focused Presenters James Schellhorn George Rogers Hosted by Supported by Matt Zieminski Moderator Throughout the past six months, our professional and personal futures feel as uncertain as ever. Businesses have experienced unimaginable disruption, and some won’t survive. The […]
CouchCon: Taking Your Business in Unconventional Directions
Previous Session | May 7, 2020 Who should participate? Attendees will get answers to these major questions: Presenters Chris Jourdan James Schellhorn Kyle Wainwright Hosted by Supported by Matt Zieminski Moderator The coronavirus has turned our world upside down. Many businesses in the repair industry have been forced to shut their doors and stop serving customers. It […]
COVID-19 Customer Notice
Steve Teel While the health and well-being of our customers, employees, and communities is our top priority during the COVID-19 pandemic, we are taking critical measures to ensure your services continue without interruption. Here are the most important steps we are taking: We’ve limited business travel and encouraged employees to leverage technology to hold business meetings […]
CPR Conference Press Release
About ServiceCentral and RepairQ James Schellhorn and Jeff Foster, RepairQ Co-Founders, were honored to be key presenters at the Cell Phone Repair Annual Conference for the fifth year in a row. Schellhorn led a session at CPR’s vendor day which highlighted key product advancements and provided CPR attendees with a first look at RepairQ’s 2019-2020 roadmap. ServiceCentral, RepairQ’s parent […]
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