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Samsung Chipmaking Prices Are Now on the Rise ®“ Are You Prepared?

Why Are Chipmakers Raising Prices? How This May Affect the Electronics Parts Market What About the Repair Industry? It May Be Time to Update Your Inventory Management Practices Is Your System Automated? Electronics Repair POS & Much More from RepairQ Software Foundry clients of Samsung Electronics Co. can now expect to pay up to 20% […]

New Tech to Watch Out for in 2022-2023

A New Wave of Revolutionary Monitors M2 SoC in New MacBooks The Samsung Galaxy Z Flip4 Video Doorbells & Security Systems Repairs Software With POS Systems, Inventory Management, & So Much More From innovative new hardware to serious software upgrades, there’s a lot to like about the current state of the tech industry. Leading companies from […]

How Do I Choose a Third-Party Logistics Provider?

Connecting locations throughout the city

#1 Location #2 Workflow Tactics #3 Resources & Capabilities #4 Internal Management & Culture For those return merchant authorizers with the luxury of choice in their network of third-party logistics (3PL) providers, there are a lot of factors to consider. For most companies, especially OEMs, it’s important to find a provider in their consumer’s local […]

The Best POS for Repair Shops Will Have These Elements

#1 Simplicity on the Customer Side of the Counter #2 Payment Provider Integrations #3 Trading & Purchasing Capabilities #4 Personalization for Efficiency & Preference Repair Software, POS Systems, Integrations ®“ Get It All With RepairQ A dynamic yet easy-to-use point of sale (POS) system for your repair shop will do wonders for customer satisfaction as well as […]

The future of work, ServiceCentral relocates with employee flexibility in mind.

ServiceCentral relocates to coworking space

ServiceCentral Technologies Inc. announces the relocation of its corporate headquarters to Spaces Atlanta, a creative coworking space in the innovative and inspiring community of The Battery at Truist Park, home of the World Series Champions Atlanta Braves.    Over the past few years, the transition to working from home was fast and furious for a lot […]

4 Tips for Good Inventory Management in Repair Centers

#1 Have Inventory Automations in Place Automations Help Prevent Operator Error #2 Install a System That’s Easy to Use #3 Know What’s Coming Down the Industry Pipeline #4 Label Just About Everything Software for Repairs, Returns, & Other Reverse Logistics Needs Repair centers across the nation rely on the well-being of their inventory systems for […]

The Importance of Customer Convenience in 2022: Appointments & Personalization

Make Appointment Scheduling Easy on the Front and Back-End of the Transaction Initiate Personalized Services With Easy, Intuitive Customer Portals Other Features That Can Support Appointment & Personalization RepairQ ®“ Helping You Grow and Sustain Your Repair Business In a recently published Forbes article, contributor Brian Solis highlights the many demands for digital advances and […]

3 Serious Benefits of Revamping RMA Workflows

Thanks to the increase in e-commerce orders over the last few years, and the Great Resignation, product ordering, and returning processes have been pushed to their limits. Delays in the supply chain continue®”as well as in the reverse supply chain®”and the old way of implementing workflows is simply not working well enough. Whether you’re an […]

Opening an Electronics Repair Service Shop? 5 Must-Haves to Get You Started

#1 Tips for a Good Electronics Workstation A few tips for those workstation DIYers out there: #2 A Network of OEMs and Other Partners #3 CRM Software for Quality Customer Interactions #4 Touchscreen Point-of-Sale Software for Repair Shops #5 Inventory Management Assistance Start Your Repair Shop With RepairQ’s Help Maybe you’ve repaired devices on the […]

How a Lack of Efficient Technology Can Harm 3PL Growth

Searching for technology partner on laptop

Third-party logistics (3PL) providers have seen high levels of demand in recent years, in large part due to the spike in e-commerce since the start of the pandemic. Last spring, Forbes published an article covering the opportunities and challenges 3PL companies face as the world of online purchasing and delivery continues its surge. ServiceCentral provides […]