RepairQ and CTIA Announce Scholarship Award Recipients

CTIA and RepairQ announced the recipients for the WISE Certification scholarship program launched in November. Three recipients were awarded scholarships based on their responses to essay questions focused on building customer trust, employee mentorship, and community involvement.

2021 WISE Certification Scholarship Recipients

Derek WISE scholarship recipient

Single Store
Derek Nunes
Sonora, CA

Joshua Muir
Experimax Franchisee
West Palm Beach, FL

Kyle WISE scholarship recipient

Kyle MacLeod
MacLeod Digital
Nova Scotia, CA

WISE Certification was created in response to those repair shops and technicians looking to stand out in a crowded industry–those who wanted not only to meet the Wireless Industry’s standards, but to exceed them and provide consumers with service they can trust.

“I was happy to see all the interest for this scholarship and could tell our panelists had a really tough decision to make,” said James Schellhorn, Co-Founder of RepairQ.

“The answers to the essay questions by those that participated echoed the WISE mission. Each applicant spent time telling us why it’s important to you to become certified and why your community deserves a trusted tech hero.” said Michelle James, Vice President of Strategic Industry Programs at CTIA.

RepairQ and ServiceCentral have been involved in the WISE Certification program since day one, working with industry leaders, OEM’s, carriers, and peers to improve the standards of the Wireless Repair Industry and to provide repair shop owners and technicians with the tools and practices to be best in class.

Even if not chosen for the scholarship program, applicants are invited to seek WISE Certification. WISE is offering $150 off the Technician Level 1 program to get started, with promo code: WISESCH0LAR. Visit to register today.
If you would like more information about WISE Certification, please contact

Sarah Lorenzen

Sarah is the Director of Marketing for ServiceCentral. In her role, she focuses on creating engaging content and optimizing its delivery to reach people interested in repair and reverse logistics. In her life outside the office, Sarah loves to bass fish and spend time with her two daughters.