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The future of work, ServiceCentral relocates with employee flexibility in mind.
ServiceCentral Technologies Inc. announces the relocation of its corporate headquarters to Spaces Atlanta, a creative cowo...
4 Tips for Good Inventory Management in Repair Centers
#1 Have Inventory Automations in Place Automations Help Prevent Operator Error #2 Install a System That’s Easy to Use #...
The Importance of Customer Convenience in 2022: Appointments & Personalization
Make Appointment Scheduling Easy on the Front and Back-End of the Transaction Initiate Personalized Services With Easy, Intuitive Custo...
3 Serious Benefits of Revamping RMA Workflows
Thanks to the increase in e-commerce orders over the last few years, and the Great Resignation, product ordering, and retu...
Opening an Electronics Repair Service Shop? 5 Must-Haves to Get You Started
#1 Tips for a Good Electronics Workstation A few tips for those workstation DIYers out there: #2 A Network of OEMs and Other ...
How a Lack of Efficient Technology Can Harm 3PL Growth
Third-party logistics (3PL) providers have seen high levels of demand in recent years, in large part due to the spike in e-...
Is Electronic Device Overheating a Thing of the Past? Researchers Are Closer Than You May Think
Why Do Electronic Devices Overheat? The Discovery A Potential Solution The Future of Electronics Repair Reverse Logistics Manageme...
Announcing RepairQ 1.18 Release from ServiceCentral
Key updates in the RepairQ 1.18 release include: About Us: FOR IMMEDIATE RELEASE: March 25, 2022 ®“ Atlanta, GA ®“ Service...
Learning Patience in an On-Demand Society
We’re so excited that our very own Vice President of Sales and Partnerships Chris Bleess had the opportunity to chat wit...
Find and Manage Third-Party RMA Services With Help From These Software Tools
OEMs, Retailers, and Third-Party Authorizers have a particularly unique challenge in 2022. With supply chain complexities on the rise (...
Common Repair Shop Pitfalls and How to Take Control of Them
Slow Wait Times for Customers #1 Complex Internal Processing The Solution: #2 Outdated Point of Sale Portals The Solution: Inac...
Repair Shop Software Checklist
The Repair Shop Challenge The Solution: Up-to-Date Software â˜‘ï¸ Tracking Tickets & Updates â˜‘ï¸ Customer Relationship Management ...
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