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RepairQ’s GSPN Integration

Samsung GSPN Integration Banner

Overview How it works ServiceCentral® brings Samsung’s GSPN to independent repair partners with RepairQ®. As a continued commitment to connecting consumers, products, and services around the world, ServiceCentral announced today a new integration between Samsung’s Global Service Partner Network and their Independent Repair Partners using RepairQ. This unique service enables repair shop technicians to bring […]

Leveraging Email Marketing Lists to Improve Customer Engagement

Why would I invest so much time and energy in email marketing? Targeting and Messaging: Social Media vs. Email Marketing You have your customers’ information in Mailchimp, now what? Thabiso Ndiraya With the continued reach of social media advertising, business owners tend to overlook the power and effectiveness of email marketing. Many small businesses are […]

Another Day at the Office

Title of Blog Post Here Author It’s 8:00 am. Time to wake up. Yeah yeah, I know ®“ I’ve got it easy. I have a five minute commute to the RepairQ office, which is located near the heart of midtown Tulsa on a street lovingly dubbed by Tulsan’s as “Cherry Street®. Walking through the front […]

How the Repair Industry is Changing Brick and Mortar Retail

A Tulsa-based software company, RepairQ, is merging with ServiceCentral Technologies to improve the quality of life for small business owners around the globe. “Authorized dealers are often far-flung, much more expensive than independent ones and often cannot fix a problem.®  “For the many manufacturers of consumer electronics, this access to local retailers is unprecedented and […]

2017 Quarter 1 Announcement

Now Presenting RepairQ Roadmap: Quarter One 1.10  |  January 24 1.11  |  February 21 1.12  |  March 21 Q-POP™ Early Access Opportunity Collaboration is Key. We know RepairQ plays a big role in running your business, and that’s why we want to give an even clearer picture of what’s coming in 2017! To accomplish that, […]

1.10 Release Preview

Integrated Printing (beta) Supplier Tracking Upgrades Special Order Parts: Ticket Item Overrides RepairQ Performance Upgrades Beta Feature Opportunity Integrate your printers with RepairQ to maximize your control over your print devices & tasks! With integrated printing, you can print directly to a paired printer without a print dialog. Common tasks, like printing a receipt after closing […]

EMV Card Readers: Pre-Order for Your Store Today!

Ready to upgrade & accept chip cards? Improve your security & enhance the payment experience.   We thought so. RepairQ, through continued partnership with Bluefin Payment Systems, is now accepting pre-orders for EMV enabled, PAX S300 credit card readers. You can start accepting EMV chip transactions on day one, allowing you to immediately reduce counterfeit […]

Swappa Repair Network ®“ Pilot Program

Swappa Repair Network ®“ Pilot Program Benefits for RepairQ Customers Paid Features Next Steps   We are excited to announce that RepairQ is working with Swappa as they launch their pilot program for the Swappa Repair Network. The Swappa Repair Network was created to offer broken device solutions to Swappa’s more than one million monthly visitors […]

ServiceCentral & RepairQ Partner to Bring Expanded Repair & Warranty Service Options to Local Retail

NEWS RELEASE September 6, 2016 FOR IMMEDIATE RELEASE REPAIRQ CONTACT James Schellhorn, CEO & Creative Director Phone: (918) 615-9610 Email: [email protected] SERVICECENTRAL CONTACT Steve Teel, President & CEO Phone: (404) 870-7070 SERVICECENTRAL & REPAIRQ PARTNER TO BRING EXPANDED REPAIR &  WARRANTY SERVICE OPTIONS TO LOCAL RETAIL Local support options improved turnaround times, increasing customer satisfaction TULSA, OK […]

Celebrating Labor Day

If your blessed to have the day of, try one of the following this weekend: Regardless of whether you choose to work this Labor day, take a moment to celebrate and acknowledge all the great CSRs, Techs, & Managers in your company. It’s their labor that is making this industry great! For us, the offices will […]