Build customer loyalty with RepairQ®‘s CRM
Unique Customer Relationship Management tools built for repair shops.
Lead Generation
- Present your store locations for a lead to search, browse, and select
- Allow leads to browse items and receive a real-time quote price
- Provide a form to collect and store a lead’s contact information
- Enable your leads to browse and schedule an appointment
Powerful CRM
- Manage your customers across your entire organization
- See historic sales, repair, equipment, and referrals
- Manage customer email communications and marketing
- Track Opportunities and notes for each account
Customer Experience
- Use Qpop™ to present advertising at your retail point of purchase
- Provide a visual aid for selling services and confirming prices
- Display custom service data, like diagnostic forms
- Speed up check-in with automated account lookup
Share Updates
- Operate a turnkey, branded customer service portal
- Supply real-time updates to your customers
- Easily embed Qsite™ in your current website
- Check service statuses using our APIs
Capture Feedback
- Collect customer input and electronic signatures
- Create and customize automated feedback requests
- Target your best customers to leave reviews online
- Utilize Revv® to deliver intuitive post sales surveys
Want to learn more about Qsite?
Head over to the Qsite overview page to see all of the powerful features that can take your customer experience to the next level.
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