Opportunities

A powerful CRM-inspired toolkit to create, track, and convert sales opportunities into happy, loyal customers.

Contacts

In RepairQ®, you can track any relationship as Contacts before they become a Customer. Contacts can have notes, be attached to an Opportunity like an Inquiry, Quote, or Appointment, and then be converted into a Customer after they make a purchase.

[ultimate_icon_list icon_size=”20″ icon_margin=”20″][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Capture Contact information[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Maintain notes for each Contact[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Attach Contacts to Opportunities[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Convert them to a paying Customer[/ultimate_icon_list_item][/ultimate_icon_list]

Inquiries

– Coming Soon

Sometimes an opportunity simply starts with a question in email or over the phone. Capturing who, what, and when is vitally important when tracking leads. Soon, Inquiries will give these Opportunity types a place to be recorded and tracked.

[ultimate_icon_list icon_size=”20″ icon_margin=”20″][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Track inbound Inquiries[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Capture basic sales information[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Track all Inquiries in one place[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Convert Inquiries to Quotes or Appointments[/ultimate_icon_list_item][/ultimate_icon_list]

Quotes

With RepairQ Opportunities, you can create Quotes that can be shared, tracked, and converted into live tickets or sales once approved. Quotes allow shop owners to also track what stage of revision or approval the quote is in.

[ultimate_icon_list icon_size=”20″ icon_margin=”20″][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Create and share Quotes with Contacts[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Track the status of your Quotes[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Make revisions as needed[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Convert to a live ticket after approved[/ultimate_icon_list_item][/ultimate_icon_list]

Appointments

Repair shops looking to offer more customer convenience can now schedule, track, manage, and check in Appointments right in RepairQ. Appointments are more than just time blocked on a schedule. Tracking Appointments as an Opportunity allows you to track ‘who’, ‘what’, ‘when’ and more.

[ultimate_icon_list icon_size=”20″ icon_margin=”20″][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Manage appointments in an intuitive calendar experience[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Note pre-sale customer information[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Send automated notifications to your appointment contacts[/ultimate_icon_list_item][ultimate_icon_list_item icon=”Defaults-check” icon_color=”#0091cd”]Convert Appointments that show up to live tickets[/ultimate_icon_list_item][/ultimate_icon_list]

Qsite™

RepairQ’s customer service companion app, Qsite offers repair shops a portal for customers to track their repairs. Qsite is soon expanding to include a range of Opportunities tools that you can extend to the web, including capturing Inquiries and scheduling Appointments online.