ServiceCentral Announces Completion of SOC 2 Compliance

ServiceCentral’s RepairQ® joined the ranks of elite SaaS companies in achieving SOC 2 attestation, adding audited confidence to its already solid system of controls and internal processes. The CPA firm Aprio provided the AICPA audit, specifically tailored for service providers that process and store customer data in the cloud.

“Every company that stores sensitive data has a responsibility to its customers to take every measure to secure their information, prevent data theft, and implement controls. Data breaches  are common and can devastate both businesses and consumers. RepairQ is committed to taking every measure we can to protect them,” said Jeff Foster, Chief Technology Officer for ServiceCentral.

The announcement comes during National Cybersecurity Awareness Month (NCSAM) presented by CISA and the National Cyber Security Alliance (NCSA) who are encouraging “individuals and organizations to own their role in protecting their part of cyberspace, stressing personal accountability and the importance of taking proactive steps to enhance cybersecurity. NCASM emphasizes, ‘If You Connect It, Protect It,’ a theme ServiceCentral can relate to as they work to expand ServiceNetwork™, SC’s ecosystem of manufacturers, third party authorizers, insurers, service providers and depots. SC is working to connect organizations so they can do business smarter while giving consumers more flexibility when getting devices repaired.

RepairQ is a comprehensive point of sale, repair tracking, and business management solution developed specifically for the mobile device repair industry. RepairQ focuses on automating your daily operations and is constantly adding new features and qualified integrated partners.

About ServiceCentral and RepairQ

RepairQ, is the first software built uniquely to manage any type of repair shop. From point of sale that focuses on services, consumer experiences that focus on excellence, or unique tools that bring financial, supply, and referral services closer to retailers, RepairQ has everything a growing shop needs. With over 40,000 service providers supported, ServiceCentral hosts additional software, solutions and services that span business including OEMs, insurance companies, reverse logistics depots, 3PLS, and local repair shops.