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Celebrating Labor Day

If your blessed to have the day of, try one of the following this weekend: Regardless of whether you choose to work this Labor day, take a moment to celebrate and acknowledge all the great CSRs, Techs, & Managers in your company. It’s their labor that is making this industry great! For us, the offices will […]

EMV Explained: What it really means to Your Business

Do you have questions about “Chip and PIN® (also called EMV) and the looming October 2015 compliance deadline? And you’re still not sure exactly what this is and how it relates to credit card processing at your business? To register for the session on September 14th, click here To register for the session on September 18th, click […]

RepairQ at CTIA 2015 ®“ Wireless Repair Expo

Coming to CTIA? Visit us at booth 574 directly across from the Mobile CE stage. That’s right. For the second year in a row, RepairQ will be exhibiting at the US repair industry’s only trade show, the Repair Expo at the CTIA Mobility Show. CTIA 2014 was our first public showing since the software was […]

ServiceCentral Releases New Analytics Dashboard for Service Management Software

ServiceCentral continues to set the benchmark for business intelligence in the service management software industry, unveiling a new reporting dashboard that allows operations management and decision-makers to keep their fingers on the virtual pulse of business performance and respond in real time. Darrell Morales, VP at ServiceCentral Technologies, sums up why the ServiceCentral Dashboard is […]

ServiceCentral Announces the Global Deployment of its Service Management Software for Motorola

Motorola implements ServiceCentral’s service management platform in North America, South America, Europe, and Southeast Asian markets. Atlanta, July 8, 2015 ®“ ServiceCentral Technologies, a global leader in service management software solutions, is proud to announce the deployment of its ServiceManager™ solution with Motorola Mobility. Multiple countries in South America, North America, Europe and Southeast Asia […]

Live updates after 1.7.1

Week starting 07.06.2015 4408 ®“ Customer view screen would be inaccessible after updating the associated Billing Agent. The error displayed was: Property “BillingAgent.name® is not defined. This issue has been resolved. 4412 ®“ Inventory Restock Form ®“ fixed issue where serialized inventory items would not be created 4416 ®“ System Log ®“ Fixed a view error where invoice items were logged […]

Holiday Hours ®“ Independence Day

Our main support and sales offices will be closed on Friday, July 3, in honor of Independence Day. If you have a support issue over this holiday weekend, please email [email protected] and a member of our support team will review it and respond promptly on Monday, July 6. If you experience a critical issue, please […]

1.7.1 Release

Release 1.7.1 Highlights Enterprise Invoicing Notification System Improvements Partial Refunds Release Notes Enterprise Invoicing Module Launch Notification System Improvements Partial Refunds The Enterprise Invoicing is now officially out of beta! A number of fixes and enhancements were introduced in this release related to the new module. A few of the more significant improvements are: All of the […]

Live updates after 1.7.0

Invoice Beta Revisions: Invoice View & Print ®“ misc styling updates Invoice View & Print ®“ add tax id Invoice Email ®“ attach Invoice PDF instead of excel Invoice Creation ®“ find tickets by date created or date status updated Invoice Items ®“ add additional columns (customer, claim number) Features: Purchase Order Item List ®“ added “Pending […]

Profitability in cell phone repair doesn’t have to be a guess.

Repair Technician Labor Part Cost Overhead expenses for your store Learn more about tracking profit (COGS) in RepairQ by visiting https://support.repairq.io and search ®˜profit’. Want to see how RepairQ can provide your cell phone repair business with true ROI? Call us at 1-877-230-6318 One challenge that faces all repair businesses is determining the actual profit […]