CTIA Super Mobility 2016 RepairQ invites you to stop by our booth at the Wireless Repair EXPO this year during CTIA Super Mobility 2016, September 7-9 in Las Vegas. You can find our booth, #573, right next to the Mobile Retail Stage #173. Don’t miss our keynote at the Mobile Retail Stage where we will […]
Author: Al Seidl
Warranty Sales ®“ Press Release
NEWS RELEASE July 14, 2016 FOR IMMEDIATE RELEASE CONTACT James Schellhorn, CEO & Creative Director Phone: (918) 615-9610 Email: [email protected] WARRANTY PRODUCTS COMING CLOSER TO USED DEVICES & RETAIL REPAIR TULSA, Okla. ®” RepairQ, the industry-leading provider of business management software in the wireless repair industry, is launching a new feature and integration that will change how consumer […]
RepairQ 1.8 Release ®“ UPDATED
Integrated Warranty Sales Global Search Application Settings Start Refurbs from Inventory Editable Return Refunds Import / Export Upgrades Other Updates See the new changes in action in our 1.8 walkthrough video! Get ready to sell protection plans directly through your RepairQ point-of-sale. Warranty Sales is a turn-key warranty sale program including a seamless point-of-sale experience, reports, […]
ServiceCentral Unveils Repair Management Solution for Global Encrypted Communications Firm
ServiceCentral Technologies, Inc., announced that it will provide its web-based reverse logistics, service, and repair management software solutions to a global an encrypted communications firm. Through the partnership with ServiceCentral Technologies, this organization will be able to transform its after-market service arena into a profit stream. Service requests come through a call center, and the […]
ServiceCentral Joins Georgia’s Global Trade Mission Initiative in South America
ServiceCentral Technologies is proud to represent Georgia in the global marketplace by bringing our Service Management Software Platform to different economies around the world. We’ll be partaking in Georgia’s Global Trade Mission initiative in Chile & Columbia, meeting with companies interested in our software solutions. With the help of the Georgia Department of Economic Development […]
1.7.4 Release Preview
Ticket Forms Inventory Count Sheet Inventory Import Updates Purchase Order Updates Reporting Changes Ticket Receipts Update Customer Communications Opt-in Sandbox Release: April 27, 2016 Full Release: May 10, 2016 We are excited to introduce Ticket Forms, which will allow you to build customized forms for each of the unique ticket workflows in your store. Many of you […]
Repair Depot Management with ServiceCentral (Infographic)
Software Solutions for Repair Service Businesses Click Image for Full Resolution ServiceCentral’s Repair Order Tracking Process Overview ServiceCentral’s software platform tracks and manages the the flow of product through the entire return and repair process, from RMA, initial receipt and triage, to repair, QA and shipment. Powerful administration tools enable your business to configure unlimited service, […]
ServiceCentral Honored with GLOBE Award for Entering into New International Markets
ServiceCentral Receives Georgia Launching Opportunities By Exporting (GLOBE) Award ServiceCentral is proud to announce their receipt of the GLOBE (Georgia Launching Opportunities by Exporting) Award by the Georgia Department of Economics International Trade Division on March 9, 2016. This acknowledgement recognizes Georgia companies that have entered into new international markets and awards them for their international […]
Group Segmentation Capabilities of ServiceCentral’s Service Management Software Suite
One of the most significant features of Cloud Computing is the ability to operate specific instances of a software application on a shared environment while keeping processes and data organizationally separated. But what if you are a national or global organization that wants both the benefits of shared resources and business unit separation without losing […]
ServiceCentral Software Highlights: Unlimited Programs & Workflows
One of the most daunting challenges facing after-sales product support and repair organizations is how to effectively manage the differentiation of processes/operations based on unique product design, sales vendor, customer warranty entitlement, technician skills, etc. Yes, the combinations are infinite and can be overwhelming, however, with the ServiceCentral platform, they are completely manageable via the […]
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