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ServiceCentral

Tag: service management platform

ServiceCentral Merges with RepairQ

LOCAL SUPPORT OPTIONS IMPROVE TURNAROUND TIMES, INCREASING CUSTOMER SATISFACTION ServiceCentral & RepairQ merge to bring expanded software solutions for mobile and consumer electronics service organizations. “We can offer a connected warranty support network to organizations that need more localized service fulfillment® This post originally appeared on: https://www.prweb.com/releases/2017/10/prweb14807620.htm ATLANTA, GA ®“ Today, ServiceCentral Technologies, Inc. and RepairQ announced […]

ServiceCentral & RepairQ Partner to Bring Expanded Repair & Warranty Service Options to Local Retail

Tulsa, OK (PRWeb) September 06, 2016 ServiceCentral and RepairQ announced today a partnership and integration of services that will greatly expand the electronic repair service network. ServiceCentral is the leading software provider for managing enterprise service operations for OEMs, carriers, and large repair/refurbishment depots. RepairQ is the leading software provider for retail repair service management. […]

Repair Depot Management with ServiceCentral (Infographic)

Software Solutions for Repair Service Businesses Click Image for Full Resolution ServiceCentral’s Repair Order Tracking Process Overview ServiceCentral’s software platform tracks and manages the the flow of product through the entire return and repair process, from RMA, initial receipt and triage, to repair, QA and shipment. Powerful administration tools enable your business to configure unlimited service, […]

Group Segmentation Capabilities of ServiceCentral’s Service Management Software Suite

One of the most significant features of Cloud Computing is the ability to operate specific instances of a software application on a shared environment while keeping processes and data organizationally separated. But what if you are a national or global organization that wants both the benefits of shared resources and business unit separation without losing […]

Benefits of Streamlining Customer & Product Service Operations

Catapult your Customer Service Operations and After-Sales Product Support to the Next Generation with One Strategic Vision In recent years, the drive to increase overall business revenue from customer service programs and after-sales product support operations has become a top priority for many organizations.  The “why” is easy: It’s much less costly to keep and […]

Our Solution: The Retail Service Management Process (Infographic)

Optimize Retail Repair Operations with Our Customizable Solution Click Image for Full Resolution Why Choose the ServiceCentral Platform? When it comes to effective after sales service and repair of products, retail service management can present unique challenges for your organization.  Connecting disparate, but integral, systems and service networks, often times located in different cities in […]