Category: Knowledge

January 17, 2024

Maximizing Productivity: The Top Features of Effective Computer Repair Shop Software

Computer repair shops face a lot of challenges all the time. Complex repair requests, device...

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March 1, 2022

Find and Manage Third-Party RMA Services With Help From These Software Tools

OEMs, Retailers, and Third-Party Authorizers have a particularly unique challenge in 2022. With supply chain...

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February 15, 2022

4 Tips for Better RMA Operations: Warranty & Insurance Claims

Keeping the customers happy and the overhead low is Warranty and Insurance 101. Unfortunately, achieving...

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March 28, 2016

Repair Depot Management with ServiceCentral (Infographic)

Software Solutions for Repair Service Businesses Click Image for Full Resolution ServiceCentral’s Repair Order Tracking Process...

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February 26, 2016

Group Segmentation Capabilities of ServiceCentral’s Service Management Software Suite

One of the most significant features of Cloud Computing is the ability to operate specific...

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February 1, 2016

ServiceCentral Software Highlights: Unlimited Programs & Workflows

One of the most daunting challenges facing after-sales product support and repair organizations is how...

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November 11, 2015

Benefits of Streamlining Customer & Product Service Operations

Catapult your Customer Service Operations and After-Sales Product Support to the Next Generation with One...

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October 8, 2015

Our Solution: The Retail Service Management Process (Infographic)

Optimize Retail Repair Operations with Our Customizable Solution Click Image for Full Resolution Why Choose...

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April 14, 2014

Heartbleed Response

ServiceCentral does use Secure Socket Layer (SSL) technology to protect transactional information for our hosted customers. We have reviewed our technology infrastructure and the Heartbleed vulnerability does not impact our hosted operations due to the architecture we have in place.

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