Category: Products

February 26, 2016

Group Segmentation Capabilities of ServiceCentral’s Service Management Software Suite

One of the most significant features of Cloud Computing is the ability to operate specific...

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February 1, 2016

ServiceCentral Software Highlights: Unlimited Programs & Workflows

One of the most daunting challenges facing after-sales product support and repair organizations is how...

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October 8, 2015

Our Solution: The Retail Service Management Process (Infographic)

Optimize Retail Repair Operations with Our Customizable Solution Click Image for Full Resolution Why Choose...

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April 14, 2014

Heartbleed Response

ServiceCentral does use Secure Socket Layer (SSL) technology to protect transactional information for our hosted customers. We have reviewed our technology infrastructure and the Heartbleed vulnerability does not impact our hosted operations due to the architecture we have in place.

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September 22, 2010

ServiceCentral Strengthens Their Service Management Software Suite with Inventory

ServiceCentral’s InventoryManager enables maximum control over stock and consumption of all parts and equipment associated with returns, service, and repair management operations. InventoryManager is the newest module to complement ServiceCentral’s service management software suite.

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August 8, 2009

ServiceCentral Responds to the Post-Sales Product Service and Repair Needs of International Businesses with a Multilingual Capable Service Management Software Suite

ServiceCentral strengthens their Service Management Software with the ability to function in multiple languages and utilize multiple currencies within the same client installation. This feature is a key competitive differentiation for international businesses as they look to globalize post-sales service management of products and convert the service chain from cost center to profit stream.

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May 26, 2008

ServiceCentral releases ServiceManagement, Return and Repair Suite™ Ver. 6.2

ServiceCentral’s newly released product includes a new application framework that provides hooks throughout the application where custom code can be added, enabling maximum product customization to without costly changes to core code.

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