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Live updates after 1.7.2.1

Week starting 11.16.2015 4440 ®“ Ticket progress counts (on the dashboard) fix for statuses where warning / critical limits are blank 4417 ®“ Fixed issue with system log where some attribute changes would show as a numerical ID instead of a readable name Week starting 11.30.2015 4556 ®“ Allow ticket “on hold / backorder® status at any time […]

1.7.2.1 Release

Release 1.7.2.1 Highlights Customer Required Field Settings Customer Segment Welcome to RepairQ Version 1.7.2.1! Version 1.7.2.1 is a minor feature release that introduces a new settings page where you can define which Customer Fields are required fields, and there is a new Customer Segment field (for customer records) accompanied by new Sales by Customer Segment reports.   Customer […]

Live updates after 1.7.2

Week starting 10.26.2015 4544 ®“ Report Date Filters ®“ fix end/to date filter so that it uses the correct time again (end of the day) 4545 ®“ Negative priced item discounts ®“ fixed discount permissions behavior 4546 ®“ Fixed loading of refurb tickets that have a customer attached 4547 ®“ Fixed loading of ticket totals for tickets […]

1.7.2 Release

Release 1.7.2 Highlights RMA Tracking Feature Ticket Discount Updates Ticket Item List Updates Release Notes Welcome to RepairQ Version 1.7.2! The 1.7.2 release centers around the new RMA Tracking Feature, and also features some significant improvements to ticket item management, as well as some new inventory reports.   RMA Tracking Feature Ticket Discount Updates Ticket […]

Celebrating Labor Day

If your blessed to have the day of, try one of the following this weekend: Regardless of whether you choose to work this Labor day, take a moment to celebrate and acknowledge all the great CSRs, Techs, & Managers in your company. It’s their labor that is making this industry great! For us, the offices will […]

EMV Explained: What it really means to Your Business

Do you have questions about “Chip and PIN® (also called EMV) and the looming October 2015 compliance deadline? And you’re still not sure exactly what this is and how it relates to credit card processing at your business? To register for the session on September 14th, click here To register for the session on September 18th, click […]

RepairQ at CTIA 2015 ®“ Wireless Repair Expo

Coming to CTIA? Visit us at booth 574 directly across from the Mobile CE stage. That’s right. For the second year in a row, RepairQ will be exhibiting at the US repair industry’s only trade show, the Repair Expo at the CTIA Mobility Show. CTIA 2014 was our first public showing since the software was […]

Live updates after 1.7.1

Week starting 07.06.2015 4408 ®“ Customer view screen would be inaccessible after updating the associated Billing Agent. The error displayed was: Property “BillingAgent.name® is not defined. This issue has been resolved. 4412 ®“ Inventory Restock Form ®“ fixed issue where serialized inventory items would not be created 4416 ®“ System Log ®“ Fixed a view error where invoice items were logged […]

Holiday Hours ®“ Independence Day

Our main support and sales offices will be closed on Friday, July 3, in honor of Independence Day. If you have a support issue over this holiday weekend, please email [email protected] and a member of our support team will review it and respond promptly on Monday, July 6. If you experience a critical issue, please […]