When it comes to service and repair businesses, factors like technician skills, effective communication, and efficient turnaround times are often highlighted as key components of exceptional customer experience. While these aspects are indeed essential, there is another factor that significantly impacts customer satisfaction that is often overlooked: inventory management. Effective inventory management is critical for […]
LOCAL SUPPORT OPTIONS IMPROVE TURNAROUND TIMES, INCREASING CUSTOMER SATISFACTION ServiceCentral & RepairQ merge to bring expanded software solutions for mobile and consumer electronics service organizations. “We can offer a connected warranty support network to organizations that need more localized service fulfillment® This post originally appeared on: https://www.prweb.com/releases/2017/10/prweb14807620.htm ATLANTA, GA ®“ Today, ServiceCentral Technologies, Inc. and RepairQ announced […]
Tulsa, OK (PRWeb) September 06, 2016 ServiceCentral and RepairQ announced today a partnership and integration of services that will greatly expand the electronic repair service network. ServiceCentral is the leading software provider for managing enterprise service operations for OEMs, carriers, and large repair/refurbishment depots. RepairQ is the leading software provider for retail repair service management. […]
ServiceCentral Technologies, Inc., announced that it will provide its web-based reverse logistics, service, and repair management software solutions to a global an encrypted communications firm. Through the partnership with ServiceCentral Technologies, this organization will be able to transform its after-market service arena into a profit stream. Service requests come through a call center, and the […]
Software Solutions for Repair Service Businesses Click Image for Full Resolution ServiceCentral’s Repair Order Tracking Process Overview ServiceCentral’s software platform tracks and manages the the flow of product through the entire return and repair process, from RMA, initial receipt and triage, to repair, QA and shipment. Powerful administration tools enable your business to configure unlimited service, […]
Already a standard-setting leader in 110+ countries throughout North America, Latin America, Europe and Asia Pacific, ServiceCentral has perfected a single-platform service management solution that allows clients to leverage global reach within one web-based hub. ServiceCentral understands that business operations, 3rd party vendor interaction, and regulatory compliance for a company’s product service return and repair […]
ServiceCentral Technologies was featured in CIO Review magazine article “20 Most Promising Logistics Tech Solution Providers® on Oct. 23, 2014. CIO Review analyzed hundreds of logistic solution providers. The analysis included an evaluation of the vendors’ use of the latest technology, as well as solution features and capabilities to fulfill supply chain operations such as […]
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