August 22, 2019
CPR Conference Press Release
James Schellhorn and Jeff Foster, RepairQ Co-Founders, were honored to be key presenters at the Cell Phone Repair Annual Conference for the fifth year in a row. Schellhorn led a session at CPR’s vendor day which highlighted key product advancements and provided CPR attendees with a first look at RepairQ’s 2019-2020 roadmap. ServiceCentral, RepairQ’s parent company, and CPR have long been [...]
July 25, 2019
In Your Lane Press Release
James Schellhorn, RepairQ Co-Founder, recently participated in a 3-day repair shops owners bootcamp called In Your Lane, co-hosted by the Electronic Reuse Conference (ERC). Schellhorn’s session at In Your Lane was titled “Architecting a Better Repair Business”. As organically growing repair shops mature, owners often struggle to pull away from the daily grind which ultimately leaves [...]
July 10, 2019
Google Ads Dilemma
Do you run an electronics repair shop and use Google Ads to attract customers? Are your Google Ads being disapproved and you don’t understand why? You aren’t alone! Many repair shops are spending hours trying to figure out why their Google Ads reports look like the one in the image below. Their ads are legitimate, [...]
May 29, 2019
Release 1.16
RepairQ 1.16: Qsite Opportunities, Categories, Compatibility, and Auto/Pre-bundling RepairQ Release 1.16 RepairQ 1.16 includes features that have been widely requested by our user base. Our latest release showcases major improvements and additions to our online, customer experience tool, Qsite. We want to empower you to engage your customers and improve your check-in and ticketing processes. [...]
April 29, 2019
Reorganizing Repair Shops
Reorganizing Repair: How RepairQ is Helping Managers Organize and Standardize Their Shops Coffee shops and custom t-shirt boutiques have no idea the pains that repair stores experience in organizing and maintaining an ever-growing catalog of things to sell. Imagine hundreds of obscure pieces of equipment to repair, multiplied by dozens of services offered for each, [...]
March 27, 2019
Qsite Opportunities
RepairQ POS brings repair shops online to provide consumers real-time service quotes and scheduling We are about to drop one of our biggest releases in over a year. This week, we announced that we will be expanding our web-based POS to include multiple powerful new features, including omnichannel tools for online shopping and scheduling of in-store [...]
February 18, 2019
CTIA Establishes Industry Standard for Grading Pre-Owned Wireless Devices
WASHINGTON – CTIA, the wireless industry association, today announced a common industry-wide standard for evaluating pre-owned wireless devices. ServiceCentral's Director of Business Development, Chris Bleess, played a key role in these discussions. Established by CTIA’s Reverse Logistics and Service Quality (RLSQ) Working Group, the voluntary standard is the first of its kind to be introduced [...]
February 8, 2019
ServiceCentral Helps Establish Industry Standard for Grading Pre-Owned Wireless Devices
WASHINGTON – CTIA, the wireless industry association, today announced a common industry-wide standard for evaluating pre-owned wireless devices. Established by CTIA’s Reverse Logistics and Service Quality (RLSQ) Working Group, the voluntary standard is the first of its kind to be introduced by companies representing the full wireless ecosystem, including device suppliers, wireless operators, insurance companies, [...]
April 27, 2018
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