Skip to content

ServiceCentral Helps Establish Industry Standard for Grading Pre-Owned Wireless Devices

broken iPhones that need repair

WASHINGTON ®“ CTIA, the wireless industry association, today announced a common industry-wide standard for evaluating pre-owned wireless devices. Established by CTIA’s Reverse Logistics and Service Quality (RLSQ) Working Group, the voluntary standard is the first of its kind to be introduced by companies representing the full wireless ecosystem, including device suppliers, wireless operators, insurance companies, […]

Local Support Options Improve Turnaround Times, Increasing Customer Satisfaction

ServiceCentral Office

This originally appeared on: https://www.prweb.com/releases/2017/10/prweb14807620.htm ATLANTA, GA ®“ Today, ServiceCentral Technologies, Inc. and RepairQ announced their merger and integration of their respective software products to greatly expand solutions for warranty and repair service providers.  The combined companies, headquartered in Atlanta, Georgia, will have a global reach of over 500 customers with users in over 100 countries. ServiceCentral […]

ServiceCentral Paying it Forward

Donated cans of chicken noodle soup

Our company has made it a priority to give back to our community over the past year. We are always looking for ways to grow and to affect our local community in a positive, healthy way. In the past our organization has volunteered at the Community Food Bank of Eastern Oklahoma, where individuals or groups can […]

Coronavirus in the Repair Industry

COVID-19 spelled out in metallic letters

Impact to the Supply Chain As global markets react to the swift spread of COVID-19 (Coronavirus 2019), it is important that repair businesses assess the situation honestly and rationally. Several of our customers are asking themselves, how will this disruption affect my business? It is possible, however, to anticipate the implications to day-to-day repair business […]

ServiceCentral® Technologies Powers Up The Gift of Music Foundation

Children happily playing musical instruments

ServiceCentral Technologies Inc., an all around business management software company for repair shops, announced that it will be donating its product, RepairQ, to The Gift of Music Foundation.  The Gift of Music Foundation is a non-profit founded in 2015 as a response to the nationwide decline in funding and prioritization of music education. The organization provides musical instruments, […]

RepairQ co-founders present for a fifth time at the CPR Conference

CPR + RepairQ

About ServiceCentral and RepairQ James Schellhorn and Jeff Foster, RepairQ Co-Founders, were honored to be key presenters at the Cell Phone Repair Annual Conference for the fifth year in a row. Schellhorn led a session at CPR’s vendor day which highlighted key product advancements and provided CPR attendees with a first look at RepairQ’s 2019-2020 […]

Giving Earth a Fighting Chance Through Repair and Reuse

The Value of Connection During a Crisis When technology advances, what do we leave behind? Cleaning Up After Our Tech Reuse and repair are key to preserving our world. James Schellhorn While writing this article in April of 2020, the world is facing a health crisis larger than we’ve seen in decades. Connectivity through smart […]

Release 1.17 is here!

Watch the Release 1.17 Demo Webinar Video : Major Features Approvals List Views Minor Features Check-In Other Enhancements Search Custom Forms Conclusion: Release 1.17 includes powerful new features and enhancements to give your business the advantage James Schellhorn The powerful enhancements and improved functionality in Release 1.17 will open your repair shop to expanded business opportunities, […]

Coming Soon: Release 1.17

Approvals List Views Custom Forms Check-In Join us for a live webinar on all the new features! Tuesday, April 14 or Thursday, April 16  |  11am CST James Schellhorn RepairQ 1.17 includes two brand new features as well as some powerful enhancements. Headlining this release is a timely addition that will allow your repair shop […]

COVID-19 Customer Notice

Steve Teel While the health and well-being of our customers, employees, and communities is our top priority during the COVID-19 pandemic, we are taking critical measures to ensure your services continue without interruption. Here are the most important steps we are taking: We’ve limited business travel and encouraged employees to leverage technology to hold business meetings […]