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ERN is Doing Its Part to Promote Sustainability and Reuse.

We talked with Sarah about the steps we can all take to minimize e-waste and why it’s so important to properly dispose of electronic waste and she had the following advice. What would be your advice to end users who are seeking to minimize their e-waste footprint? What’s so bad about throwing an old phone […]

The Reverse Logistics Association’s Focus on Sustainability

Ewaste filling landfill containers

The Reverse Logistics Association (RLA) is committed to educating and bringing together individuals and organizations to address their reverse logistics needs. ServiceCentral supports reuse, repair, and refurbishment and helps to drive resell through these means.

Earth Month Kickoff

Green Earth held by green hands

ServiceCentral is taking a look at e-waste as the kickoff for our Earth Month celebration. Find out how big of a problem it is and what you can do about it.

G2: A new solution evolves from a tradition of reverse logistics excellence

G2 Reverse Logistics website in warehouse

How do you reinvent reverse logistics? Find the man who coined the term, build a team of leaders from his 123 year-old company, partner with innovative technology companies, develop a solution that adapts to each unique customer, and focus on sustainability, not liquidation. At least, that’s how G2 is doing it.

RepairQ Women in Tech Customer Spotlight

In her own words How long have you owned your business? Who inspired you to go into business? What advice do you have for women entrepreneurs? How do we get more girls involved in technology? What do you think is the most challenging part of being a woman in this business? Tell us about a […]

We Belong in Tech

Women employees at ServiceCentral

Although women are underrepresented in tech, making up only 25% of the workforce, more than a third of our employees at ServiceCentral are women.

RepairQ and TracPoint Make Managing Your Online Presence Easier

RepairQ and TracPoint are Bringing Better Social Management to Repair Shop Owners Derek Aleman The power that social media wields when it comes to small businesses is undeniable and can be somewhat overwhelming. Trends and best practices change frequently and what may be considered good strategy one week could become passé the next. RepairQ’s all-in-one POS software […]

RepairQ and CTIA Announce Scholarship Award Recipients

2021 WISE Certification Scholarship Recipients Sarah Lorenzen CTIA and RepairQ announced the recipients for the WISE Certification scholarship program launched in November. Three recipients were awarded scholarships based on their responses to essay questions focused on building customer trust, employee mentorship, and community involvement. Single Store Derek Nunes PhoneSmart Sonora, CA Sarah is the Director […]

RepairQ® Takes the Stress out of Inventory Management

Derek Aleman A recurring theme within RepairQ is the idea of combining multiple systems or processes into a single solution. Inventory management can be a time consuming, albeit essential, component of running a repair business. What you do and do not have on hand might be the difference between earning and losing business as well as great […]

RepairQ® Announces WISE™ Certification Scholarship Program

®˜Mobile devices are the center of our lives. Consumers seek trusted cell phone repair providers to fix devices. That’s you.’ Sarah Lorenzen If you’re in the business of cell phone repair, you know the responsibility that comes with the job. The cell phone has become a lifeline for consumers and, when they break, we want […]