June 5, 2020
ServiceCentral Paying it Forward
Our company has made it a priority to give back to our community over the past year. We are always looking for ways to grow and to affect our local community in a positive, healthy way. In the past our organization has volunteered at the Community Food Bank of Eastern Oklahoma, where individuals or groups can [...]
June 5, 2020
Coronavirus in the Repair Industry
As global markets react to the swift spread of COVID-19 (Coronavirus 2019), it is important that repair businesses assess the situation honestly and rationally. Several of our customers are asking themselves, how will this disruption affect my business? It is possible, however, to anticipate the implications to day-to-day repair business operations and how this disease [...]
June 5, 2020
ServiceCentral® Technologies Powers Up The Gift of Music Foundation
ServiceCentral Technologies Inc., an all around business management software company for repair shops, announced that it will be donating its product, RepairQ, to The Gift of Music Foundation. The Gift of Music Foundation is a non-profit founded in 2015 as a response to the nationwide decline in funding and prioritization of music education. The organization provides musical instruments, [...]
June 5, 2020
RepairQ co-founders present for a fifth time at the CPR Conference
James Schellhorn and Jeff Foster, RepairQ Co-Founders, were honored to be key presenters at the Cell Phone Repair Annual Conference for the fifth year in a row. Schellhorn led a session at CPR’s vendor day which highlighted key product advancements and provided CPR attendees with a first look at RepairQ’s 2019-2020 roadmap. ServiceCentral, RepairQ’s parent [...]
April 27, 2020
Giving Earth a Fighting Chance Through Repair and Reuse
The Value of Connection During a Crisis While writing this article in April of 2020, the world is facing a health crisis larger than we’ve seen in decades. Connectivity through smart devices, the internet, and social media has accelerated the speed of information and has allowed us to adapt quickly and take drastic action to [...]
April 27, 2020
Release 1.17 is here!
The powerful enhancements and improved functionality in Release 1.17 will open your repair shop to expanded business opportunities, give you new tools to communicate with customers and save you time. These improvements will help reduce human error, shorten customer wait time, eliminate redundancy and provide your business with the additional tools necessary to begin doing [...]
April 7, 2020
Coming Soon: Release 1.17
RepairQ 1.17 includes two brand new features as well as some powerful enhancements. Headlining this release is a timely addition that will allow your repair shop to do more business online! In addition, we’ve made major enhancements to help improve customer check-in as well as searching, filtering, and managing your queue. Read below to learn [...]
March 18, 2020
COVID-19 Customer Notice
While the health and well-being of our customers, employees, and communities is our top priority during the COVID-19 pandemic, we are taking critical measures to ensure your services continue without interruption. Here are the most important steps we are taking: We’ve limited business travel and encouraged employees to leverage technology to hold business meetings whenever possible. [...]
December 6, 2019