March 1, 2022
Find and Manage Third-Party RMA Services With Help From These Software Tools
OEMs, Retailers, and Third-Party Authorizers have a particularly unique challenge in 2022. With supply chain...
February 15, 2022
4 Tips for Better RMA Operations: Warranty & Insurance Claims
Keeping the customers happy and the overhead low is Warranty and Insurance 101. Unfortunately, achieving...
February 10, 2022
5 Signs You Should Revamp Your RMA Software in 2022
There’s nothing quite like smooth operating logistics software. Of course, perfect applications don’t exist. But...
December 8, 2021
6 Ways a Holistic Third-Party System Can Improve Your Return Processes
It used to be that reverse logistics operations relied solely on wired telephones, DOS computers,...
December 2, 2021
3 Simple Software Solutions for Better Repairs and Returns Logistics
As a manufacturer or third-party beholden to retailers’ product needs, there are a lot of...
August 13, 2021
Customer Inquiries Bogging Down Your Call Center?
With the pain points of choosing a technology partner in mind we set out to create a single document that anyone on a mission to find a new reverse logistics partner could use to feel empowered to ask the right questions and make a confident decision.
July 27, 2021
So you want to reevaluate your reverse logistics solutions?
With the pain points of choosing a technology partner in mind we set out to create a single document that anyone on a mission to find a new reverse logistics partner could use to feel empowered to ask the right questions and make a confident decision.
April 21, 2021
The Reverse Logistics Association’s Focus on Sustainability
The Reverse Logistics Association (RLA) is committed to educating and bringing together individuals and organizations to address their reverse logistics needs. ServiceCentral supports reuse, repair, and refurbishment and helps to drive resell through these means.
April 13, 2021
Earth Month Kickoff
ServiceCentral is taking a look at e-waste as the kickoff for our Earth Month celebration. Find out how big of a problem it is and what you can do about it.
