Careers at ServiceCentral

Available Opening: Atlanta, GA

Sales Analyst


The Sales Analyst plays a vital role on the sales team and will be responsible for compiling and analyzing sales and market data, providing feedback and actionable insights to guide the promotional and sales activities. To be successful you must be able to analyze large amounts of data, accurately project sales trends, identify sales opportunities and provide guidance to optimize sales strategies and increase market share.



  • Determine the most effective way for compiling and analyzing staff metrics and productivity
  • Analyze existing data and reports and make recommendations to leadership for improvements
  • Compiling, analyzing, and reporting on sales metrics
  • Identify and resolve data quality issues discovered during the reporting process
  • Monitoring and analyzing competitive activity, customer, and market trends
  • Provide actionable insight to guide the sales and marketing teams
  • Contributing to the development of sales plans and objectives
  • Monitoring and evaluating sales performance and effectiveness of sale tools and technology
  • Forecasting and monitoring demand, revenue, and expense
  • Determining sales potential and making recommendations
  • Assist with ad hoc analysis on various projects as required


Skills Needed

  • Minimum of 1 to 2 years of experience in related area as an individual contributor 
  • BS degree in Business Administration, Marketing, or a related field
  • Strong research and analytical skills
  • Proficiency MS Office, G Suite and CRM software (Experience with Zoho and ZoomInfo systems is a plus)
  • Excellent verbal, written communication, and presentation skills
  • Projection and forecasting skills
  • The ability to maintain calm under pressure
  • Efficiency and organizational skills
  • Ability to work independently and with cross-functional teams


Privacy and Security

  • ServiceCentral respects the privacy of our employees, customers, and partners and is committed to protect information from internal and external threats.  Information technology systems and data are valuable assets which are essential in supporting ServiceCentral’s strategic objectives.  Effective information security management is critical in order to ensure the successful enablement and delivery of business functions and services.  ServiceCentral is committed to preserving the confidentiality, integrity and availability of all physical and electronic assets.
  • As an employee of ServiceCentral, you will be provided access to systems and data that are appropriate for your role and job description.  You are required to accept ServiceCentral’s Information Security and Privacy Policy concerning the acceptable use of ServiceCentral technology resources and information processing, email, instant messaging, Internet connections, and telecommunications.  The policy also includes acceptable use of ServiceCentral financial data, trade secrets, customer data, consumer PII and employee PII that you are authorized to access.  All employees are required to accept ServiceCentral’s Social Media Policy.



  • Flexible telecommuting program (local only)
  • Generous paid time off policy
  • Health insurance and 401K
  • Competitive compensation



Atlanta, GA

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