Careers at ServiceCentral

Available Opening: 

Web Applications Developer III


The Web Applications Developer is primarily responsible for the design and development of solutions, both creatively and according to specified requirements, using PHP, Javascript, MySQL and/or C#/.NET  web development technologies in support of ServiceCentral’s product suite of web-based service management solutions. The Web Applications Developer III will also assist with system implementation and support tasks.

The position requires excellent software design, coding and communication skills, as well as the ability to work with team members of the Development, Design and Product Management teams to develop the best possible solution and resolve application problems. The Web Applications Developer III should be familiar with Cloud based development products and solutions.  In addition, a qualified candidate for a Developer III position will be able to assist and provide feedback in DevOps.

The ideal candidate will have 5 to 10 years of experience in web based software applications – preferably with B2B platforms. The candidate requires a well-rounded skill set with a strong commitment to customer satisfaction and a proactive, get the job done attitude.  A strong candidate will have the ability to take on leadership of projects and indirect supervision of more junior staff.



  • Developing, testing, implementing, and maintaining web-based application systems including user interface, e-commerce applications and site animation
  • Troubleshooting and solving software issues
  • Research technical problems and suggest improvements for web applications
  • Documentation of development solutions
  • Analyze and integrate new web products and technologies with existing web applications in order to improve functionality.
  • Improve business processes and support critical business strategies by contributing to development, and implementation of business application systems.
  • Contribute to the development of the technical requirements that drive product development.


Skills Needed

  • Development experience using PHP, HTML, JavaScript, and MySQL
  • Ability to take a leadership role in project design and execution
  • Ability to assign tasks and follow-up to less experienced staff members
  • Ability to complete tasks without supervision 
  • Advanced to expert knowledge and experience in one or more of the following programming languages:
    • React
    • Angular
    • JS
    • JQuery
  • Advanced to expert skills in web service development, user authentication technologies, and database design and development
  • PL/SQL or SQL (Intermediate to Advanced)
  • Extensive knowledge and experience in the following core modules:
    • Forms & Printing
    • Custom Business Logic
    • Reporting
    • Import/Export
    • Core/Custom Elements
    • Persistence/Schema
    • API/Integrations
  • Strong analytical skills
  • Excellent communication skills, both oral and written
  • Self-starter and team player
  •  Results-driven and goal oriented attitude
  • Conscientious about producing the highest quality of work.
  • Strong working knowledge of Linux systems
  • Advanced to expert skills in Quality Assurance:
    • Unit Testing
    • Automated Testing


Privacy and Security

  • ServiceCentral respects the privacy of our employees, customers, and partners and is committed to protect information from internal and external threats.  Information technology systems and data are valuable assets which are essential in supporting ServiceCentral’s strategic objectives.  Effective information security management is critical in order to ensure the successful enablement and delivery of business functions and services.  ServiceCentral is committed to preserving the confidentiality, integrity and availability of all physical and electronic assets.
  • As an employee of ServiceCentral, you will be provided access to systems and data that are appropriate for your role and job description.  You are required to accept ServiceCentral’s Information Security and Privacy Policy concerning the acceptable use of ServiceCentral technology resources and information processing, email, instant messaging, Internet connections, and telecommunications.  The policy also includes acceptable use of ServiceCentral financial data, trade secrets, customer data, consumer PII and employee PII that you are authorized to access.  All employees are required to accept ServiceCentral’s Social Media Policy.



  • Flexible telecommuting program (local only)
  • Generous paid time off policy
  • Health insurance and 401K
  • Competitive compensation



Atlanta, GA

Tulsa, OK

Bend, OR

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