September 13, 2019
How to Keep Those Doors Swinging
Picture this: you park your car and walk up a small phone repair business. The “Open” sign is off, their store hours clearly state they are open 10-7pm, and it’s currently right around 2. You look through the window and don’t see anyone, but try the door anyway. It’s unlocked! So you walk in. It’s [...]
July 10, 2019
Google Ads Dilemma
Do you run an electronics repair shop and use Google Ads to attract customers? Are your Google Ads being disapproved and you don’t understand why? You aren’t alone! Many repair shops are spending hours trying to figure out why their Google Ads reports look like the one in the image below. Their ads are legitimate, [...]
April 30, 2019
Differences of Returns and Return Repairs
When viewing completed Repair Tickets, you will see two different return buttons: Return and Return Repair. Each can be used for a specific function. Returns are pretty standard. A customer might buy an accessory that winds up not working for them. The return button would allow you to select items from the original ticket to [...]
April 8, 2019
How to Prevent Employee Theft
You are a business owner or manager. You want to hire good people to help you run a profitable business. Some people appear to be trustworthy, but later prove to be otherwise. Employee theft is not something you want to think about, but it’s incredibly relevant to running a successful business. Take a look at [...]
March 27, 2019
The Top Three Reasons Why Inventory Tracking is Important For Small Business
There are a lot of things that go into creating and maintaining a small business but inventory tracking is something that should never be overlooked. Let’s dive into the benefits that accompany proper inventory tracking techniques and processes. Reputation Management Businesses either thrive or die on reputation. Inventory tracking can give you accurate accounts of [...]
March 18, 2019
Tax Refunds are Coming: Time to Stock Up
April 15. Tax day. The last day to file your taxes to the IRS in the United States. What does this mean in the retail world? Two words: disposable income. If you have been in retail through a tax season, you know what I’m talking about. Many people wait anxiously through the holiday season, counting [...]
November 15, 2018
Social Media Marketing – Fighting the Good Fight
Social media is a beast, an unscrupulous, multi-headed gatekeeper to generations of pseudo-tech-savvy and relatively research-oriented potential customers. Our goal is to help you understand some of the finer intricacies of the social media machine and hopefully create better insights on how to utilize it effectively to gain a closer relationship with potential clients and [...]
May 14, 2018
Security and You: How RepairQ Protects Retail Repair Merchants and Their Customers
What’s the problem? Data security is a hugely important topic, and for a good reason. There were over 1500 data breaches (that we know of) last year, and more than 150M plus records were compromised (according to the 2017 Data Breach Year-End Review released by the Identity Theft Resource Center® (ITRC) and CyberScout®). What’s at [...]
April 27, 2018
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