ServiceCentral Technologies was featured in CIO Review magazine article “20 Most Promising Logistics Tech Solution Providers” on Oct. 23, 2014. CIO Review analyzed hundreds of logistic solution providers. The analysis included an evaluation of the vendors’ use of the latest technology, as well as solution features and capabilities to fulfill supply chain operations such as same-day delivery.
ServiceCentral is featured as a best of breed logistic solution in the service/repair space, specifically for telecom and consumer electronics industries. With the announcement of their new integration framework, Enterprise Service Bus (ESB), ServiceCentral has strengthened its position as a solution platform that supports seamless integration in the complex world of technology ecosystems.
President and CEO of ServiceCentral, Steven D. Teel, envisions the company’s roadmap to include mobile technology and self-service kiosks to enhance consumer and partner touch-points for service operations. Teel comments, “The on-demand flexibility of our solutions allow our clients to quickly implement system changes to match evolving business practices and improve the customer experience with value-added offerings.”
For more information about ServiceCentral’s service management software solutions, contact ServiceCentral today.