Actionable Service Management Analytics and Reporting

For Service Authorizers and Providers

Customize and deliver data-driven reports and dashboards, measuring targeted KPIs for full organizational visibility.

We understand that actionable data in the right hands is exceptionally valuable for your service organization. From line-level technicians, to boardroom executives, our reporting platform can help your analysts and managers build KPI-driven reporting or take advantage of our industry standard service reporting library. Then, deliver the right data to the right people across a wide range of channels including real-time dashboards, emails, and third party systems.

illustration of data from multiple locations

Multi-Organizational Visibility

Create reports based on multi-operational metrics
Adjust report formatting for different report consumers
Drill-down capability to see organizational work order details
Configure standard, managerial, or ad hoc reports

illustration of data on demand

On-Demand Data Delivery

Draft customizable dashboards to visualize your data
Schedule automated report generation and delivery
Select delivery method and format of reports
Real-time, accessible analytics from any location

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Full User Access and Customizability

Build unlimited custom reports quickly and easily
Design visual reporting style to fit organizational needs
Utilize industry standard, pre-formatted reports to save time
Modify reports as needed and control user access

Meet with us to discover the best way to build and share actionable data.

Solutions Overview

B2B and Consumer Portals