The E-Reuse Network is a collaboration initiative for device repair businesses, electronics recyclers, PC refurbishers, and ITADs, along with the organizations that supply these companies with industry-related solutions and services. ServiceCentral supports the reuse, repair, and refurbishment of electronic devices through the RMA process and trade-in tools within our applications.
As part of our Earth Month celebration, we sat down with ERS President, Sarah Kim, to chat about how she got started and what she’s doing to further the reuse movement.
The E-Reuse Network is on a mission to help businesses operate more efficiently and save money. Sarah Kim’s passion for reusing electronics started in 1997 when her father started fixing computers in the basement of their family home.. “We were sponsoring a local high school student and found out that he didn’t have a computer at home,” said Kim. Even at that time, student access to computers was crucial to their success. Kim’s father called a friend who worked for a local garbage company and arranged to pick up a “room-full” of discarded computers to refurbish them and get them into the hands of local students in need.
In 2017 Sarah started her own consulting company that focuses on connecting organizations through ERC, ERN, and some individual consulting services. “There really was no place in the industry where companies could go to learn about and connect with different vendors. ERN put together this network of vendors arranging for referral discounts to be passed on directly to clients to bring the repair, reuse, and refurbishing community together,” said Kim. The goal is to help people reuse as much as possible and we depend on our members to tell us who should be included in the network. We’re always looking to add more vendors to the site.
The annual E-Reuse Conference is critical to forming these connections and promoting reuse. It’s also another way the organization reduces their footprint in waste. Eliminating printed show guides, using glass cups and silverware instead of paper, and working directly with hotels to do composting allowed us to put on an industry-leading event that was still sustainability-focused.
Sarah Lorenzen
Sarah is the Director of Marketing for ServiceCentral. In her role, she focuses on creating engaging content and optimizing its delivery to reach people interested in repair and reverse logistics. In her life outside the office, Sarah loves to bass fish and spend time with her two daughters.
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