ServiceCentral Technologies Inc., an all around business management software company for repair shops, announced that it will be donating its product, RepairQ, to The Gift of Music Foundation. The Gift of Music Foundation is a non-profit founded in 2015 as a response to the nationwide decline in funding and prioritization of music education. The organization provides musical instruments, music lessons, and after school music programs with the aim of returning music to the country’s at-risk youths. The non-profit generates some funding on its own through its musical instrument repair shop, which is where RepairQ comes in.
More than just a generic point-of-sale platform, RepairQ also offers repair shops:
– Full business management: inventory management, business intelligence, accounting, and invoicing
– Ticket tracking: live repair status updates, repair queue, and repair intake
– CRM: appointment scheduling, lead generation, and repair status update sharing
ServiceCentral will help The Gift of Music Foundation’s musical instrument repair shop by providing payment processing, repair ticket tracking, inventory management, employee management, and more repair shop management essentials. After a check up with the organization, ServiceCentral’s President and CEO, Steve Teel said, “They are extremely pleased with how RepairQ has automated the repair and payment processing, and are becoming a vocal endorser of us within that industry.”