August 18, 2022
What Repair Tracking Means to Clients & Customers
Repair tracking software can take your customer relations and partnerships to the next level. Whether you’re a vendor outsourced by an OEM or you work primarily independently, the ability to see repair ticket statuses and updates (including automation features) is hardly a luxury at this point in the modern commercial world – it’s a necessity. [...]
August 4, 2022
4 Reasons You Should Care About Your Repair Shop’s Software Integration Abilities
It all comes down to the customer – making their life easier while also improving operational efficiency. Repair shops are in a unique position in the modern commercial world. Where the traditional retail shop sticks to product sales, the repair shop provides repair services while also managing an inventory of parts and products. They often sell [...]
July 19, 2022
Samsung Chipmaking Prices Are Now on the Rise – Are You Prepared?
Foundry clients of Samsung Electronics Co. can now expect to pay up to 20% more for semiconductor manufacturing for the foreseeable future. Samsung joins many of the chipmaking industry giants in a multi-business price increase to make up for increased material costs and logistical needs. The increase comes following a more conservative year for Samsung, [...]
July 14, 2022
New Tech to Watch Out for in 2022-2023
From innovative new hardware to serious software upgrades, there’s a lot to like about the current state of the tech industry. Leading companies from around the world continue to mold consumer life for improved convenience and better home living. RepairQ has gathered the current and coming electronics you’ll want to keep an eye out for as [...]
June 28, 2022
The Best POS for Repair Shops Will Have These Elements
A dynamic yet easy-to-use point of sale (POS) system for your repair shop will do wonders for customer satisfaction as well as your internal logistics. Common struggles for shop owners are often related to their purchasing systems and inventory integrations – inaccurate numbers, slow transactions, broken automations (or no automations). But with the right approach to their [...]
June 1, 2022
4 Tips for Good Inventory Management in Repair Centers
Repair centers across the nation rely on the well-being of their inventory systems for the sake of profitability and customer happiness. Nothing retains a customer quite like delivering a quality repair efficiently and without delay. Of course, delays in product and parts shipments have lately defined the state of the supply chain and the reverse [...]
May 19, 2022
The Importance of Customer Convenience in 2022: Appointments & Personalization
In a recently published Forbes article, contributor Brian Solis highlights the many demands for digital advances and convenience in customer-facing portals and interactions. These demands, he claims, are the “result of the pandemic and its acceleration of digital adoption” and that “more and more customers are starting to expect innovative and personalized services that value their time.” How [...]
May 5, 2022
Opening an Electronics Repair Service Shop? 5 Must-Haves to Get You Started
Maybe you’ve repaired devices on the side for years, helping family members and friends start afresh without having to purchase something new. Or maybe it’s a skill you’ve honed over the years, and you’re now ready to take it to the next level. Whatever your reason for opening a repair shop, you’ll need to pay [...]
April 19, 2022
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