January 20, 2016
Review of 2015 & Onward to 2016
2016: Big Things Are Coming RepairQ has grown each year and 2015 was no exception. We continued to launch new stores around the globe, making us one of the largest retail repair communities out there. RepairQ continues to lead as the cellphone repair industry’s standard software used in thousands of stores around the [...]
January 12, 2016
1.7.3 Release
Welcome to RepairQ 1.7.3! This release features Return Repairs, helping you more accurately process and track repairs returned for reworks. Inventory Count Improvements will speed up the process of assigning counts to staff and reconciling counts when they’re done. In addition, we’ve made improvements to customer searches. Return Repairs With this new feature, your store will [...]
November 16, 2015
1.7.2.1 Release
Welcome to RepairQ Version 1.7.2.1! Version 1.7.2.1 is a minor feature release that introduces a new settings page where you can define which Customer Fields are required fields, and there is a new Customer Segment field (for customer records) accompanied by new Sales by Customer Segment reports. Release 1.7.2.1 Highlights Customer Required Field Settings Customer Segments Customer [...]
October 16, 2015
1.7.2 Release
Welcome to RepairQ Version 1.7.2! The 1.7.2 release centers around the new RMA Tracking Feature, and also features some significant improvements to ticket item management, as well as some new inventory reports. Release 1.7.2 Highlights RMA Tracking Feature Ticket Discount Updates Ticket Item List Updates RMA Tracking Feature We created a new set of [...]
October 2, 2015
Cloud Service Management Solution to Unify Global Service Networks
Already a standard-setting leader in 110+ countries throughout North America, Latin America, Europe and Asia Pacific, ServiceCentral has perfected a single-platform service management solution that allows clients to leverage global reach within one web-based hub. ServiceCentral understands that business operations, 3rd party vendor interaction, and regulatory compliance for a company’s product service return and repair […]
August 25, 2015
ServiceCentral Releases New Analytics Dashboard for Service Management Software
ServiceCentral continues to set the benchmark for business intelligence in the service management software industry, unveiling a new reporting dashboard that allows operations management and decision-makers to keep their fingers on the virtual pulse of business performance and respond in real time. Darrell Morales, VP at ServiceCentral Technologies, sums up why the ServiceCentral Dashboard is […]
July 8, 2015
ServiceCentral Announces the Global Deployment of its Service Management Software for Motorola
Motorola implements ServiceCentral’s service management platform in North America, South America, Europe, and Southeast Asian markets. Atlanta, July 8, 2015 – ServiceCentral Technologies, a global leader in service management software solutions, is proud to announce the deployment of its ServiceManager™ solution with Motorola Mobility. Multiple countries in South America, North America, Europe and Southeast Asia […]
July 7, 2015
Live updates after 1.7.1
Week starting 07.06.2015 4408 – Customer view screen would be inaccessible after updating the associated Billing Agent. The error displayed was: Property “BillingAgent.name” is not defined. This issue has been resolved. 4412 – Inventory Restock Form – fixed issue where serialized inventory items would not be created 4416 – System Log – Fixed a view error where invoice items were logged [...]
July 2, 2015
Our website uses cookies as further described in our