The ServiceCentral team brings innovation and experience in the reverse logistics and service industries to explore topics related to business, technology, repair, reuse and recycling. To get in touch with us or to provide topic ideas, please contact marketing@servicecentral.com.
Quality One Wireless expands business to China with a new wireless handset service facility powered by ServiceCentral’s Service Management Software.
ServiceCentral strengthens their Service Management Software with the ability to function in multiple languages and utilize multiple currencies within the same client installation. This feature is a key competitive differentiation for international businesses as they look to globalize post-sales service management of products and convert the service chain from cost center to profit stream.
Telecom New Zealand reports a positive experience and immediate benefits from the successful upgrade of its retail service management software and Telegistics’ repair center software to ServiceCentral’s latest product suite release.
ServiceCentral has obtained BirdDog and its entire product offering which includes remote monitoring and support tools for networks and computers. ServiceCentral plans to incorporate these tools to enhance its suite of Service Management software and hosted solution services.
US Cellular will use the newest version of ServiceCentral’s Return and Repair Suite™ version 6.2 to support its growing business with the enhanced reporting and workflow management features.
ServiceCentral’s newly released product includes a new application framework that provides hooks throughout the application where custom code can be added, enabling maximum product customization to without costly changes to core code.
ServiceCentral Technologies, Inc., a leading provider of service management software solutions, appoints Steve Teel as President.
ServiceCentral’s Return & Repair Suite™ undergoes one of the largest functional expansions in the company’s history.
ServiceCentral enables nTelos with efficient handset repair and service.
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